Expedited/Urgent Appeal Letter Template

When standard appeal timelines would endanger your health, you need an expedited appeal. This template includes the specific language and urgency indicators that trigger the insurer's obligation to respond within 72 hours.

Letter Template: Expedited Appeal

* EXPEDITED APPEAL — URGENT *

[Your Name] [Your Address] [City, State ZIP] [Date]

[Insurance Company Name] [Appeals Department] — EXPEDITED [Address] [Fax Number]

Re: EXPEDITED APPEAL — Urgent Medical Need Member Name: [Your Name] Member ID: [Your ID Number] Claim/Reference Number: [Number] Denied Treatment: [Treatment]

Dear Appeals Review Committee:

I am filing an EXPEDITED APPEAL pursuant to [29 CFR §2590.715-2719 / your state statute] because a standard appeal timeline would seriously jeopardize my life, health, or ability to regain maximum function.

URGENCY STATEMENT [Explain why waiting for standard timelines would be harmful:

  • Active disease progression
  • Severe pain not adequately managed
  • Time-sensitive treatment window
  • Risk of permanent harm without treatment]
TREATING PHYSICIAN STATEMENT Dr. [Name], my treating [specialty], has determined that any delay in [treatment] poses a serious risk to my health because [medical reason]. [Dr. Name's office has also contacted your medical director by phone on [date] to request expedited review.]

CLINICAL JUSTIFICATION [Brief clinical argument for the treatment]

I request that this appeal be processed on an expedited basis with a decision within 72 hours as required by federal law. A delay in treatment would [specific harm].

Sincerely, [Your Name]

Enclosures:

  • Physician urgency letter
  • [Medical records]

Critical Steps

  1. Fax AND mail the letter (fax for speed, mail for record)
  2. Have your doctor call the insurer simultaneously
  3. Mark URGENT/EXPEDITED prominently on all correspondence
  4. Follow up within 24 hours if no response
  5. File with your state commissioner simultaneously for additional pressure

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Frequently Asked Questions

How fast must the insurer respond to an expedited appeal?

Federal law requires insurers to decide expedited pre-service appeals within 72 hours. For concurrent care (treatment in progress), some plans must decide within 24 hours. State laws may require even faster turnarounds.