Michigan Insurance Appeal Laws & Rights

Michigan's Department of Insurance and Financial Services (DIFS) provides consumer protection and oversees the insurance appeal process, including external review for qualifying denials.

Regulatory Agency

Michigan Department of Insurance and Financial Services (DIFS)
  • Phone: 1-877-999-6442
  • Website: michigan.gov/difs

Key Protections

  • External review through DIFS
  • Consumer complaint process
  • Mental health parity enforcement
  • Prompt pay requirements
  • Surprise billing protections

Appeal Timeline
StepDeadline
Internal appealPer plan terms
External review127 days from final denial
| DIFS complaint | File at any time |

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Frequently Asked Questions

How do I appeal an insurance denial in Michigan?

File an internal appeal with your insurer first. If denied, contact DIFS at 1-877-999-6442 or michigan.gov/difs to request external review or file a complaint.