Step Therapy Exception Appeal Letter Template

Use this template when your insurer requires you to try cheaper medications first (step therapy) before covering the medication your doctor prescribed. Many states have step therapy reform laws that support exceptions.

Step Therapy Exception Appeal Letter

[Your Name] [Address] [Date]

[Insurance Company] [Appeals Department Address]

RE: Step Therapy Exception Request Member: [Your Name] ID: [Policy Number] Medication: [Prescribed Drug Name] Claim/Auth #: [Number] Date of Denial: [Date]

Dear Appeals Review Committee:

I am requesting an exception to the step therapy requirement for [prescribed medication] based on the following clinical grounds:

1. Medical History and Current Condition I have been diagnosed with [condition] and my treating physician, Dr. [Name], has prescribed [medication] based on my specific clinical profile. 2. Clinical Rationale for Exception

[Choose applicable reasons:]

☐ Previous trial and failure: I previously tried [step drug] from [date] to [date]. It was discontinued because [specific reason — side effects, lack of efficacy, clinical deterioration].

☐ Contraindication: The required step therapy drug is contraindicated because [specific medical reason].

☐ Risk of harm: Requiring a trial of [step drug] would cause a delay in treatment that risks [specific harm — disease progression, irreversible damage, hospitalization].

☐ Clinical evidence: Peer-reviewed literature supports [prescribed drug] as first-line for my specific condition profile. [Cite specific studies.]

3. State Law Reference

[If applicable] Under [state] step therapy reform law [cite statute], patients are entitled to exceptions when [applicable criterion is met].

4. Requested Action

I request that the step therapy requirement be waived and [prescribed medication] be approved as prescribed by my physician.

Sincerely, [Your Name]

Supporting Documentation

  • Physician letter of medical necessity
  • Documentation of previous medication trials
  • Relevant lab results and clinical records
  • State step therapy reform law citation
  • Peer-reviewed literature supporting prescribed medication

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Frequently Asked Questions

What is a step therapy exception?

It's a request to skip the insurer's required medication sequence. Instead of trying cheaper drugs first, you ask for immediate approval of the prescribed drug based on clinical grounds like prior failure, contraindications, or risk of harm.

How quickly will they respond to a step therapy exception?

Most states require a response within 72 hours for standard requests and 24 hours for urgent requests. Check your state's specific step therapy reform law for exact timelines.