Kentucky Insurance Appeal Laws & Rights

The Kentucky Department of Insurance oversees the insurance market and assists consumers with appeals, complaints, and external review of denied claims.

Regulatory Agency

Kentucky Department of Insurance
  • Phone: 1-502-564-3630
  • Website: insurance.ky.gov

Key Protections

  • External review program for health plan denials
  • Consumer complaint and investigation process
  • Insurance marketplace protections (kynect)
  • Mental health parity enforcement

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Frequently Asked Questions

How do I appeal an insurance denial in Kentucky?

File an internal appeal with your insurer. If denied, contact the Kentucky Department of Insurance at 1-502-564-3630 or insurance.ky.gov for external review options.

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